The Original Onsen Hot Pool

Enquiry Only

Experience pure relaxation in your private, cedar-lined onsen hot pool overlooking Queenstown’s majestic scenery. Includes a complimentary drink, snack, and towel.

The experience

Onsen hot pool experiences have become a must-do activity in Queenstown, and there’s no better way to unwind than in our exclusive, cedar-lined hot tubs. Nestled in a serene setting with panoramic mountain and river views, this experience offers the perfect blend of relaxation and natural beauty.

The idyllic onsen hot pool rooms feature retractable roofs and wooden side walls, letting you transition between indoor comfort and open-air immersion at the push of a button. Soak in pure mountain water heated to a soothing 38.3 degrees, surrounded by breathtaking alpine scenery.

Each private session allows exclusive use of one classic cedar tub for up to 4 guests over a 60-minute period. Guests are provided with plush towels, a complimentary beverage, and a delicious snack to enhance their relaxing soak. Whether you’re looking to unwind solo, share the experience with a partner, or indulge with friends, it’s the ultimate Queenstown treat.

During your visit, enjoy uninterrupted views of the surrounding Remarkables mountains and Shotover River valley. The retractable roof feature means you can relax beneath the open sky or stay warm indoors while still admiring the stunning landscapes.

Health and safety are a top priority. Please note that for safety reasons, children under 5 years of age are not permitted in the pool rooms. Additionally, evening sessions are reserved for guests aged 12 and over.

To secure your preferred date and time, advance bookings are essential. This popular experience often sells out several weeks in advance — especially during peak seasons. Inquiries made less than 20 days before arrival may not be accommodated, so early booking is strongly recommended.

Your booking includes a 60-minute soak session, with separate changing facilities available before or after your experience if required. Relax, rejuvenate, and reconnect in this tranquil alpine escape.

Escape the crowds and experience the peaceful magic of an onsen hot pool in Queenstown — where wellness meets wilderness.

Supplier: Onsen Hot Pools

The highlights

The details

Duration
DURATION: 1 HR
TIME OF TOUR: Every 2 hours (10am - 22:00pm)
Check In
Check In closes 30 minutes prior to departure time.
Location: 162 Arthurs Point Road, Arthurs Point, Queenstown 9371.
Transport
Yes we provide transport- Outside the Station Building
Self Drive - 162 Arthurs Point Road, Arthurs Point, Queenstown 9371.
Additional Inclusions
Small Snack provided.

The restrictions

Physical
We operate in all weather.
Accessibility
We do not have any facilities to lift people into our vans, please get in touch to discuss your requirements. We will do our best to accommodate you.
Pregnancy & Babies
Baby - As per our health and safety policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated. PREGNANT - As a guideline, we do not recommend bathing during pregnancy due to the temperature of the pools. That said, we do still have women that are pregnant that still choose to bathe. If you have any concerns about having a Hot Pool during your pregnancy, please consult your GP or obstetrician.
Children
Minimum age 5 YRS, Ages 5 to 15- must be accompanied by a paying adult. To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+ YRS.

The common questions

Cameras are recommended, but carried at your own risk.
Swimwear, towel & Water bottle.
Yes, we provide lockers at our base building.
We operate in all weather.
Our standard cancellation policy of written notice 48 hours prior for full refund applies for this activity. For more information please refer to our terms and conditions.

Make an Enquiry

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Make your trip unforgettable... and easy!