Listing your property with Hello Queenstown

Our experienced team delivers exceptional service, excellent guest reviews and outstanding occupancy so your holiday rental property can earn you next level profit and returns!

  • Market-leading average nightly rates
  • Full service property & rental management
  • High occupancy rates to keep your property earning

We manage over 120 short term holiday houses and apartments around Queenstown, collectively worth more than $200 million NZD.

No Wanaka, no Cromwell, no spreading ourselves thin. We have a singular focus on Queenstown and only work here in our home town! We know and love this region, and want our guests and owners to love their experience here.

By ensuring that our guests have a fantastic stay while in Queenstown, and consistently leave 5-star reviews, we can charge competitive nightly rates and maximise our property owners’ revenue and returns on their investments.

Our Philosophy

“We deliver exceptional service to both guests and property owners”

 

1st Jan 2024 - 30th April 2025

Properties
1
Reservations
5500
Occupancy
50 %
Reviews
0
Rating
9 / 10

We do the basics better:

Property Maintenance

Landscaping and Handyman on staff, minimising owner costs & paperwork.

Monthly Reporting

Know exactly what's going on with monthly owner statements reporting reservations & profit.

Weekly Property Inspections

Our team keeps an eye on maintenance issues & ensures customer satisfaction.

Direct Owner Portal

Stay informed on finances, occupancy levels, property details, and book owner stays.

Facility Management Services

Supporting body corporate initiatives and managing property management.

    What makes us unique:

    Guest Lounge & Bag Drop

    We have guest lounge & bag drop centrally located in Queenstown on Shotover St.

    Centre of Queenstown Office

    We are onsite at our office in Shotover St, managing your property every day.

    Activity Booking Service

    Concierge activity booking, maximising guests holiday experience and reviews.

    Renovation Management

    Our team can help update your property, change furniture or complete full renovations.

    Free Marketing Team

    Big focus on direct bookings and repeat customers, reducing third party commissions and fees.

      QT-1323
      QT-1311

      Fees

      Start-up Costs

      $0 - Waived

      Initial Photography Costs

      $300

      Commission

      18% of booking (+ GST)

      Booking Fee

      $0 - Waived

      Cleaning Fees

      Charged to guests - no commission

      Owner Stays

      Cleaning fees only

      Guest Lounge and Listing Software

      A range of $99 - $249

      Reporting

      $0 - Waived

      Basic Maintenance Fees

      $0 - Waived

      Onboarding Procedure

      • Initial consultation with the owner to learn more about the property and the owners objectives.
      • Full property and marketing report and revenue projections.
      • Introduction to Hello Queenstown operations.
      • Creation of a management agreement.
      • Property setup, including furniture if required.
      • Do our professional photo shoot.
      • Set up property listing on our software.
      • List your property and begin taking bookings.

      We generally go live with your property within two weeks of your initial contact with us.

      List your property

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