Listing your property with Hello Queenstown
Our experienced team delivers exceptional service, excellent guest reviews and outstanding occupancy so your holiday rental property can earn you next level profit and returns!
- Market-leading average nightly rates
- Full service property & rental management
- High occupancy rates to keep your property earning
We manage over 110 short term holiday houses and apartments around Queenstown, collectively worth more than $175 million NZD.
No Wanaka, no Cromwell, no spreading ourselves thin. We have a singular focus on Queenstown and only work here in our home town! We know and love this region, and want our guests and owners to love their experience here.
By ensuring that our guests have a fantastic stay while in Queenstown, and consistently leave 5-star reviews, we can charge competitive nightly rates and maximise our property owners’ revenue and returns on their investments.
“Unmatched guest experience creates unequalled owner satisfaction”
1st Jan 2024 - 30th June 2024
We do the basics better:
Property Maintenance
Landscaping and Handyman on staff, minimising owner costs & paperwork.
Monthly Reporting
Know exactly what's going on with monthly owner statements reporting reservations & profit.
Weekly Property Inspections
Our team keeps an eye on maintenance issues & ensures customer satisfaction.
Direct Owner Portal
Stay informed on finances, occupancy levels, property details, and book owner stays.
Facility Management Services
Supporting body corporate initiatives and managing property management.
What makes us unique:
Guest Lounge & Bag Drop
We have guest lounge & bag drop centrally located in Queenstown on Shotover St.
Centre of Queenstown Office
We are onsite at our office in Shotover St, managing your property every day.
Activity Booking Service
Concierge activity booking, maximising guests holiday experience and reviews.
Renovation Management
Our team can help update your property, change furniture or complete full renovations.
Free Marketing Team
Big focus on direct bookings and repeat customers, reducing third party commissions and fees.
Fees
Start-up Costs |
$0 |
Photography Costs |
$300 waived |
Commission |
18% of booking (+ GST) |
Booking Fee |
$0 |
Cleaning Fees |
Charged to guests - no commission |
Owner Stays |
Cleaning fees only |
Guest Lounge and Listing Software |
$150 / property / month |
Reporting |
$0 |
Basic Maintenance Fees |
$0 |
Onboarding Procedure
- Initial consultation with the owner to learn more about the property and the owners objectives.
- Full property and marketing report and revenue projections.
- Introduction to Hello Queenstown operations.
- Creation of a management agreement.
- Property setup, including furniture if required.
- Do our professional photo shoot.
- Set up property listing on our software.
- List your property and begin taking bookings.
We generally go live with your property within two weeks of your initial contact with us.